Frequently Asked Questions
How does this work with insurance?
I use a third-party insurance billing company, Headway, which will verify benefits, process claims, and handle issues with the insurance company. Insurances accepted are BCBSof Texas, Aetna, United Healthcare, Cigna, Oxford, and Oscar.
If you have out-of-network benefits then I will give you a formal receipt that you can submit to your insurance company for reimbursement. For streamlining OON claims, you may use the app, Reimbursify, as a quick solution to navigating insurance OON processes.
I recommend that you call your health insurance company and ask about your psychotherapy benefits and if you can work with an out-of-network provider. Find out specifically your coverage per session (it may be a percentage) and how many sessions you have available to you. You may also want to check your deductible and see if approval is required first from your primary care physician.
How much does therapy cost?
I accept all major credit and debit cards, along with HSA and Flex Spending cards. Cards are stored in the system and run after sessions.
Please inquire with me directly for more information on session fees and to discuss insurance options.
How does tele-therapy work?
Welcome to the world of technology! You can schedule online and ‘meet’ with me in the comfort of your home or a private area with internet access anywhere in Texas. Your appointment can be held, in the closet, car, or right from your own office!
What if I can't make my appointment?
Please call, text, or email with as much notice as possible. I ask to please give me 24 hour notice to avoid any late cancellation fee.
Can I see you in office?
Yes! I am offering in-person sessions as well as teletherapy sessions. The office is cleaned daily, there is a hand sanitizer in the lobby, and air purifiers going at all times.
What is a Good Faith Estimate?
Good Faith Estimate Notice
As of January 1, 2022, all therapists are required to post this notice.
Notice to current and prospective clients
Under the new federal No Surprises Act, health care providers need to give clients who are not using insurance an estimate of the expected charges for medical services, including psychotherapy.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy.
You can ask your health care provider for a Good Faith Estimate before your first session, or at any time during treatment.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. So you might want to save a copy or photo of your Good Faith Estimate if you get one.
For more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate or www.cms.gov/nosurprises.